General Booking Conditions

for the purchase of the Japan Rail Pass

Fees in case of cancellation

- 15% of JR-Pass amount + CHF 60.-- handling fee per JR Pass
 - In case of lost: no refund 


- Please check all names again (names according to passport)
- The JR-Pass must be used within 3 months after order
- More information:

Delivery terms

- Cash payment: Pick-up during our office opening hours
- Credit- or Postcard: max. 3 working days
- Bank wire: max. 7 working days 

Office opening hours

Monday – Friday : 09:00 – 17:30
Saturday: 10:00 – 13:00 

How to order the JR Pass

Online here <= please click

No handling fee and no delivery charges

You’re already in Japan?

We’ll send your JR-Pass to Japan with express delivery (additional express-fee).

Only for customers in Switzerland:

You’re in a hurry?

Come to our office ! We’ll issue your JR-Pass instantly.
CHF 20.— handling fee per JR Pass